Data protection

Data protection information in accordance with the EU Basic Regulation on Data Protection for 'Natural Persons”

Status: 01 August 2018

We are pleased that you are visiting our website and thank you for your interest in our organization and its actions. Below we inform you about the collection of personal data when using our website and campaigns.

The person responsible for data processing in accordance with Article 4(7) of the Basic Data Protection Regulation (DSGVO) is

BE AID Europe e.V.
Frankfurterstr. 720-726
51145 Köln-Porz

Represented by

Chairman of the Board: Serdar Simsek
Vice-Chairman of the Board: Ensar Öztürk


Telephone: +49 221 290 205 95
Fax: +49 (0) 2237 60 35 449

Collection and use of your data

The extent and nature of the collection and use of your data varies depending on whether you only visit our website to request information or to make use of the services we offer.

If we want to use commissioned service providers for individual functions of our offer or use your data for advertising purposes, we will inform you in detail about the respective processes described below. It goes without saying that we have carefully selected the service providers. Otherwise, your data will only be passed on to other third parties if we are legally obliged to do so.

Collection of data when visiting our website

If you use our website for informative purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you call up our website, we collect the following data, which is technically necessary for us to be able to display the website:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the site
  • Browser used
  • Operating system in use
  • Used IP address (if necessary: in anonymised form)

The processing is carried out in accordance with Art. 6 paragraph 1 letter f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data will only be passed on or used for other purposes as described below. However, we reserve the right to check the server log files afterwards if concrete indications of illegal use are found.


In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies to recognize your browser the next time you visit us (permanent cookies). When cookies are placed, they collect and process certain user information to an individual degree, such as browser and location data and IP addresses. Permanent cookies are automatically deleted after a certain period of time, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by saving settings (for example, remembering the contents of a virtual shopping cart for a later visit to the website). To the extent that personal data are also processed by means of individual cookies implemented by us, the processing is carried out in accordance with art. 6 paragraph 1 letter b DSGVO, either for the execution of the agreement or in accordance with art. 6 paragraph 1 letter f DSGVO to protect our legitimate interests in the best possible functionality of the website and a customer friendly and effective design of the visit to the site.

You can set your browser to notify you when cookies are placed and to allow you to decide whether to accept them or not in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in each browser's help menu, which explains how to change your cookie settings. You can find them for each browser under the following links:

Internet Explorer:

Please note that the functionality of our website may be limited if cookies are not accepted.

Contacts, communication

Personal information is collected when you contact us (e.g. via contact form or e-mail). You can see which data is collected in the case of a contact form on the relevant contact form. This data will only be stored and used to answer your request or to contact you and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Article 6, paragraph 1, point f) of the DSGVO. If your contact person is aimed at concluding an agreement, an additional legal basis for processing is art. 6 paragraph 1 lit. b DSGVO.

For our legitimate interest in fast and customer-friendly communication and technical administration, we make use of the following partner applications in accordance with art. 6 paragraph 1 lit. f DSGVO:

Data processing when using a donation campaign of Be Aid e.V.

In accordance with article 6 paragraph 1 lit. b) of the DSGVO, personal data will be further collected and processed if you provide us with these data for the purpose of carrying out a fundraising campaign. Which data is collected can be seen on the respective entry forms. We store the data you provide us with and use it for the processing of the donation campaign. After complete processing, your data will be blocked for tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to the further use of your data or unless we reserve the right to use your data for other legally permissible purposes, about which we will inform you below.

Your rights

Overview of the rights of the persons concerned (your rights) with regard to data processing within our websites in accordance with the applicable data protection rules.

Right to information

You have the right at all times to information about your stored personal data, their origin and recipients and the purpose of the data processing.

Right of rectification

You have the right to correct your stored data at any time. If you notice discrepancies, you can also correct your data yourself in your customer account.

Right of deletion / blocking

You have the right to have your stored data deleted or blocked for further processing at any time, if we are obliged to store your data on the basis of statutory storage obligations, see also Data Processing Restriction.

Right to restrict data processing

You have the right to limit the processing of your data,

  • if you dispute the accuracy of your data and are unable to correct it yourself;
  • if the processing is unlawful, but you do not want it removed;
  • if we, as controller, no longer need your data in principle, but you do need them toassert, exercise or defend yourself against legal claims; or
  • if you have objected to the data processing and it is not yet clear whether justified reasons on our part for further data processing outweigh your objection.
Right to object to the processing

If you have consented to the processing of your data, you can withdraw it at any time. Such revocation affects the permissibility of the processing of your personal data after you have provided it to us.

Right to complain to the supervisory authorities

You have the right to lodge a complaint with the data protection supervisory authority responsible for us at any time.

Right to revoke consent

If you give us your consent for a particular data processing operation, you can revoke this consent at any time. In principle, we only require consent in special cases, for example for sending newsletters.

Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal retention periods (e.g. commercial and tax retention periods). At the end of the period, the data in question is routinely deleted if it is no longer required for the performance or commencement of the contract and/or if we no longer have a legitimate interest in further storage.

Communication via e-mail

When communicating by e-mail, we cannot guarantee complete data security, so we recommend that you send information with a high need for confidentiality by post.

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